Privacy

Who we are

The practice is Education Management Corporation of Australia Pty Ltd, ABN 71 166 012 808, ACN 166 012 808, trading as EMC Australia - Education & Migration Centre. Office: Level 14, 333 Collins Street, Melbourne VIC 3000. Telephone +61 3 9069 3284.

We are not the Department of Home Affairs, OMARA, or any other Australian government agency.

What we collect

When you use this website we may collect your name, email, telephone number, the visa or situation you select, and the message you send. If you book a time, EMC’s own booking product collects the details you enter on that booking page. This website does not store those booking details.

If you become a client, we collect the identity, immigration, family, employment and character information needed to advise you and to lodge with the Department of Home Affairs or a skills-assessing authority.

Why we collect it

Website enquiries are used to reply to you, to offer a consultation, and to keep a short record of what you asked. We do not sell enquiry lists.

Client files are used to provide migration assistance, to meet our professional obligations, and to deal with the Department, tribunals and assessing authorities.

Where it is stored

The contact form and the occupation and course enquiry forms send your name, email, telephone number and note to the practice’s enquiry records. If that system does not confirm it saved the note, the form says so and does not keep a copy in your browser. A website enquiry is not a client file. Client records start only after we accept instructions.

Hosting, analytics and booking tools may process data on servers in Australia or overseas. The booking page has its own notice for the details you enter there.

Access, correction and complaints

You can ask to see or correct personal information we hold, or complain about how we have handled it, by telephoning the office or sending a note through the contact form.

If we cannot resolve a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC).

This notice

Updated 27 September 2026.